1. Q: Do you offer OEM/ODM services? A:Yes, we are eager to support your business. We offer low-quantity customization options, allowing you to customize colors, materials, labels, and logos. You can also send us your designs to produce samples. 2. Q: What is the delivery time? A: Most of our products are in stock. Typically, sample delivery takes 3-7 days, while bulk orders take 7-15 days, depending on your quantity. 3.Q: Do you provide free samples? A: We can provide free samples of existing products. 4.Q: How are the prices? Can they be lower? A: Prices depend on your requirements (shape, size, quantity). Once we receive a complete description of the items you want, we will provide you with the best quote. We are eager to support your business, so feel free to contact us for pricing inquiries. 5. Q: What are your payment methods? A: We accept T/T. For large orders, we require a 30% deposit to start production, with the remaining 70% due before delivery. We also accept PayPal, Western Union, and Alibaba Trade Assurance orders. 6.Q: Why should I choose you? A: 1) Professionalism – Our team members have an average of 5 years of experience in the pet industry. 2) Convenience – One-stop service for pet products, including pet beds, bags, toys, collars, cleaning supplies, feeding products, outdoor gear, and electronic items. 3) Reliability– Our customer service is available 24/7 to address your inquiries and manage your orders. Providing excellent service to our customers is our principle.